Emotional Intelligence is usually described as a set of skills or competencies:
Be aware of your emotions and how these change
Manage your moods and use them to help you think
Motivate yourself
Understand the moods of others
Communicate with others
Looking at this list of skills it’s obvious that Emotional Intelligence (EI) is not something which you have or don’t have. It is a set of abilities which we all have to some extent.
Some people have very highly developed EI, some people have poorly developed skills, and most of us lie in between.
Putting Emotional Intelligence in very simple terms: some people are good with people and in touch with their own feelings – others are not. It’s just a matter of skill!
This course is about understanding how emotion affects work performance and relationships in the workplace. It demonstrates how to ensure emotions can be controlled and focused into greater ‘task efficiency’ and ‘relational effectiveness’. A combination of insight, skills and abilities are identified and practiced to enable you to drastically improve your ability to grasp what is driving a particular situation and adapt your behaviour to gain the most beneficial outcome. It is well known in the sporting world that selecting the right thoughts and emotional response leads to the highest possible achievement. You are mainly limited by what you think you can achieve, rather than your intellectual or physical ability to achieve. It is your desire not your ability that determines your success.
This training course will provide you with an understanding of emotional intelligence and equip you with the tools to change your habits and manage your emotions in line with any situation that may arise.
Most of us have come across people with excellent technical skills (what used to be called ‘hard skills’) but who never progress in their careers because of their lack of ability to manage their emotions and get along with other people (the ‘soft skills’). If a person is an excellent technical specialist they will eventually be put in charge of others who are doing the same job. And this is where EI skills become necessary. Now the technical skills aren’t enough
– they need to be able to communicate with, coach, and motivate other people
– skills which the training of technical specialists may not have developed
– as well as be in charge of their own moods and impulses.
This NLP course is designed to provide an integrated experience which enables people to develop and practise each of the five EI skill areas. And, since developing a skill requires practise and feedback as well as information, NLP Core Skills is highly experiential and action-oriented from the start.
Let’s take look at some of the ways in which the competency areas are dealt with on the course:
1) Be aware of your emotions and how these change
2) Manage your moods and use them to help you think
3) Motivate yourself
4) Understand the moods of others
5) Communication Skills
This training course will cover the following topics:
-Introduction
-What is Emotional Intelligence? What is NLP?
-Self-awareness
-Emotion management
-Self-motivation
-Relationship management, perceptual positions
-Who am I as a manager? Tuning into your senses, getting in touch with your feelings and knowing your goals
-The dynamics of emotions, the worry buster, living with anxieties, 5-step freeze-frame technique, Sub modalities
-The essential elements, positive self-talk, visualization, creating an EI environment
-Defining a relationship, types of relationship, why do we get together? Why do relationships fail? What makes an effective relationship? 6 steps to building effective relationships, tips for building exceptional relationships with colleagues
-Improve your ability to grasp what is driving a particular situation and adapt your behaviour to gain the most beneficial outcome